You and your staff work hard every day to deliver customer satisfaction. You maintain your buildings and sidewalks for safety, you make sure your sales associates are knowledgeable and friendly, and you deliver on your promises. But are your restrooms clean and disinfected consistently? Restroom cleanliness is directly linked to overall customer satisfaction. Surveys show that your customers see your restroom conditions as a direct reflection of the quality of your products and services. While this is critical for restaurants and hotels in particular, it holds true for every single business. Make sure your maintenance provider understands the importance of restroom conditions to customer satisfaction, and hold them accountable to effective practices. Ask them about their procedures and checks and balances. Your business’ quality is reflected in your restroom maintenance, so make sure that all of your hard work doesn’t go down the drain.
Carpets take a beating every day: kids, pets, everyday foot traffic, not to mention the mud and debris from outdoors. To clean your carpets without chemicals, simply mix equal parts of vinegar and water in a spray bottle. Spray the mixture on your carpet stains, then let it sit for a few minutes. Scrub it off with dish detergent. This is effective for most stains.
Deep set stains or grease may need a different approach. For deep set stains, make a paste of 1/4 cup borax, 1/4 cup salt, and 1/2 cup vinegar. Apply the paste to the stains and allow it to sit for several hours. Then simply vacuum it away. If grease or tar are a problem, sprinkle the area with cornstarch and then vacuum it away.